About us

We are OnTarget. Helping you streamline your business so you can focus on serving your clients.

You’re the expert at providing quality care. We’re the expert at making your business more efficient.

With OnTarget, our fully integrated, web-based software solution, your entire operation is streamlined. Clinical, accounting, and administrative teams and tasks are talking to one another and working together in one platform. We’re fluent in documentation, compliance, insurance, and taxes. We speak the language of clinician, accountant, and CEO – let us translate for you.

Our core values

Us and We Versus I and Me

Commitment to Excellence

Every Voice Matters

Celebrate What Makes Us Different

Do the Right Thing Even if it is Hard

Work Hard in Silence, Let Your Successes Make the Noise

Never Stop Looking for a Better Way

Abound Health Group is dedicated to serving the I/DD community. We do that through our behavioral health provider agency, Abound Health, and our software platform, OnTarget.

Abound Health provides a range of services for the I/DD population across the state of NC. As one of the largest statewide providers, Abound is able to offer comprehensive service offerings. Learn more here: Abound Health website

Give it a try

OnTarget is an integrated EHR for I/DD and mental health providers. We are passionate about helping agencies get better through clinical, financial and operational solutions.

Dennis Lally

Chief Executive Officer

Dennis is ambitiously dedicated to supporting On Target’s customers and offering the best EHR solution on the market. As the CEO of On Target, Dennis oversees the company’s strategy and execution. He began his career advising healthcare service and software providers, where he built a deep understanding of our healthcare system. Dennis then co-founded and served as the CEO of a B2B software company that focused on improving the lives of older adults while increasing resident occupancy rates for senior living organizations. Prior to joining On Target, Dennis ran Wayfair’s textiles ecommerce business, where he helped build one of the company’s most profitable business lines. Dennis is a graduate of Dartmouth College and holds an MBA from MIT Sloan. He loves golden retrievers, Monopoly and the life-long struggles of golf.

Tim Nguyen

Chief Technology Officer

Tim is a seasoned leader with over 25 years of experience in technology strategy, ideation, and product delivery. He has founded several technology start-ups and joined several growth stage companies. Tim works with organizational leaders to achieve business goals by harnessing technology solutions with proven success. He has a hands-on approach to delivering on the technology roadmap and building scale. Tim is excited to be part of the senior leadership team at On Target, focused on delivering great products and services to our customers. He is a technologist at heart and has received patent #7269605 for “Personal Information Manager Data Synchronization and Augmentation”.

Eric Dettrey

Product Owner

Serving in the Product Owner role with OnTarget, Eric bridges the gap between IT and the business to enhance OnTarget’s EHR solution ensuring optimal performance while meeting the needs and requirements of customers. Prior to joining OnTarget, Eric served as the Director of IT Development for Developmental Disabilities Resources, Inc. for 19 years. During his time in this role, Eric directed as well participated in the development, training, and implementation of an EHR solution. He also directed and managed daily IT solutions and functions.

With over 25 years in the human services field, Eric began his career as a DSP working in group homes in Harrisburg, PA before moving to Charlotte, NC in 1998 where he continued his career as a group home manager. Eric recently moved to Dieterich, IL where he works part time as a group home DSP for Community Support Services.

Eric enjoys spending time with his wife, two children and 3 cats too many. He also enjoys carpentry, writing, running and the occasional comic book movie.

Denise Freeman

Account Analyst Manager

Denise Freeman has been with OnTarget since July 2010. She started with OnTarget as an Account Analyst and has managed the Account Analyst team since 2011. Her industry experience includes orthopedic, DME, internal medicine as well as mental and behavioral health. Her resume includes pharmacy technician, administrative support, surgery scheduling, coding, billing, collections and EDI support. Denise is currently studying for a Bachelor’s Degree in Business Management, with a concentration in Healthcare Administration.

Skylar Kramer

Chief Operating Officer

Skylar has 20 years of experience in the Behavioral Health industry, first serving as a Qualified Mental Health Professional for six years and then joining On Target in 2006. With an initial focus of bridging her clinical experience to the software implementation process, she’s also served in the Product Owner role and enjoyed using her background to help evolve our product. Skylar moved into the Operations role in 2020 and says she’s “honored to work with such an amazing team; one that is dedicated to our core value of Commitment to Excellence by taking care of our customers in the best possible way, every day”.

Heather Gluck

Heather Gluck

Tier II Support

Providing outstanding technical support to our OnTarget end users for over 4 years, Heather has over 25 years of combined experience in the Healthcare Support/IT industry. She started her career in the eyecare field as an Ophthalmic surgical technician assisting in both Lasik and Cataract procedures for several years. Heather is a Charlotte native who enjoys fishing, watching movies, Buffalo Bills football, traveling and listening to live music.

Ariel Nye

Ariel Nye

Tier I Support

As Tier I Support with OnTarget, Ariel is committed to ensuring customer satisfaction backed by a solid foundation in troubleshooting and problem solving. Ariel has a background in technical support and office administration. Ariel enjoys spending time with her husband, four cats and one dog. In her free time, she loves to read, hike, and sew.

Yolie Seal

Yolie Seal

Product Support Analyst

As a Product Support Analyst with OnTarget, Yolie serves as a point of connection between the OnTarget Support team and the OnTarget Development team prioritizing and handling service requests and incidents. Prior to joining OnTarget, she served as a Business Analyst.  Yolie has a background in education and prior to joining the world of technology, you could find her in a classroom. Yolie enjoys spending her time with her son, mom and their three dogs. Some of her favorite things include watching movies, fishing, arts/crafts, and plants.

JD White

JD White

Director of Product Management

As the Director of Product Management at OnTarget, JD provides leadership to the OnTarget product and technical support teams. Holding degrees in Computer Science and Information Technology from UNC Charlotte, JD has over 20 years of experience working with computers in various industries; from print media to ERP systems. He’s spent the last 7 years in product management taking a user-centric approach defining new features for software. JD is excited to learn about the IDD industry and use that to help plan for our software’s tomorrow.

When not at work, you might find him scaling cliffs, playing games, swinging racquets, cooking dinner, or cheering the Canes.

Jennifer Davis

Regional Sales Manager

Jennifer comes to us with 17 years of experience in technology sales. Her specialty includes selling Electronic Health Record software in the Health and Human Services industry. Her past experience includes B2B technology in the Healthcare, Government, and Financial industries. She currently resides on the East Coast of North Carolina, staying active in the community and facilitating a local woman’s inspirational group. Jennifer is passionate about the long-term relationships with her clients and the amazing work these providers do every day.

Karina Torres

Implementation Specialist

Karina has 7 years of experience working with developmental disabilities, starting her career as a Direct Care Professional and now as an Implementation Specialist. She dedicates her time demonstrating how OnTarget is used to help customers utilize technology to their advantage. Karina believes that efficiency is a vital part to an organization’s growth and allows the organization to use resources on critical matters. Karina graduated with her Master of Public Administration in 2019 and is certified in Project Management.

Dan Mullis

Implementation Manager

Dan has over 20 years of experience in the Behavioral Health industry.  He started out working as a Direct Care staff, and eventually transitioned into various roles including Job Coach, Case Manager, and Qualified Professional.  Dan joined OnTarget in 2014, where he continues to serve as an Implementation Specialist.  Working as the Implementation Manager allows Dan to take his experience and knowledge of the Behavioral Health industry and pair it with his passion for teaching and technology.  Dan says he’s “grateful for the opportunity to serve in a capacity that aligns so closely with the company’s mission of ‘Providing tools and services people need to enhance their lives and the lives of others.’”

Brittany Vereen

Brittany Vereen

Account Manager

Brittany lives in the Upstate of South Carolina, specifically in the Greenville area. She has a fraternal twin sister, and is a devoted Harry Potter fan! Exploring new places is a passion of hers, and she particularly enjoy hiking and biking the trails in Greenville. Her journey with OnTarget began in July, 2023. Prior to joining, she dedicated 12 years to the behavioral health/mental health field. Her experience encompasses behavior modification, psychosocial rehabilitation, and working in a residential facility for mothers dealing with substance abuse issues. Overall, her heart lies in connecting with people which makes the Account Manager role a perfect fit. 

Holly Pender Head Shot

Holly Pender

Implementation Specialist

My Name is Holly Pender, I graduated from WSSU with a Bachelor of Science in Therapeutic Recreation and a minor in psychology and currently reside in Kernersville NC. I have 20 yrs experience working with IDD population as a QP and Direct Care staff. I joined OnTarget spring of 2024 and looking forward to being able to share this amazing software with others. I enjoy spending my free time with my family and friends, eating great food, and traveling. 

Lauren Wiggs

Regional Sales Manager

Lauren has worked with OnTarget in a variety of roles for over 7 years, currently supporting the sales team in bringing in new business and managing existing customers’ long-term utilization of the software. In addition to her time with OnTarget, Lauren has also worked in higher education, non-profit fundraising, and children’s mental health. She holds a BA in Sociology with minors in History and Women’s Studies from Duke University, and an MBA from UNC Charlotte’s Belk College of Business. This combination of experiences and education helps her to have a deep understanding of providers’ needs and operational challenges, and how to best utilize OnTarget as a powerful resource. 

Lauren lives in Raleigh, NC with her husband Trey and their sons, Emmett and John. As evidenced by marrying a Tar Heel, Lauren works hard to personify, “celebrate what makes us different,” her favorite of our core values.